66000 Privacy Policy — Protecting Your Personal Information

Updated: 2026 — This policy describes how 66000 handles the personal information of Malaysian users.

1. Information We Collect

When you register and use the 66000 platform, we collect various types of information to ensure a smooth, secure, and responsible user experience. The types of information collected include:

Account Information

Username, email address, phone number, date of birth, and any other information you provide during the account registration process. This information is required to verify your identity and manage your account securely.

Device & Browser Information

IP address, device type, operating system, browser type and version, and screen resolution. This data is collected automatically and used to optimise how the platform displays on your device and to detect any unauthorised access.

Local Payment Information (MYR)

When you make a deposit or withdrawal, we record transaction details including the payment method used (Boost, DuitNow or internet banking), the amount in MYR, the date and time of the transaction, and the processing status. We do not store your full card number or banking password.

Cookies & Usage Data

The 66000 platform uses cookies and similar tracking technologies to record usage patterns, language preferences, login sessions, and in-platform activity. This data helps us understand how users interact with the platform and continuously improve the user experience.

2. How We Use Your Information

Information collected by 66000 is used solely for legitimate platform operations and to deliver a better experience to our users. The primary purposes are:

  • Account management — handles registration, login, identity verification, and account recovery.
  • Transaction processing — processing deposits, withdrawals and maintaining transaction records in MYR for accounting and compliance purposes.
  • Customer support — identifies users when they contact the support team and helps resolve queries more efficiently.
  • Platform security — detecting fraudulent activity, unauthorised access attempts and safeguarding the integrity of user accounts.
  • Service improvements — analyses usage data in aggregate (not individually) to understand user needs and improve platform features.
  • Important communications — sends account-related notifications, transaction updates, and policy change alerts through the method you selected during registration.

66000 does not use your personal information for third-party marketing purposes without your explicit consent.

3. Cookies, Tracking & Local Storage

The 66000 platform uses several types of cookies to ensure core platform functionality runs smoothly and to enhance the user experience:

  • Session cookies — stored temporarily while you use the platform and deleted automatically when you close your browser. These cookies are required to maintain your login session.
  • Preference cookies — saves your preferences such as language and display settings so you do not have to reconfigure them each time you visit the platform.
  • Analytics cookies — used internally to understand usage patterns and identify areas of the platform that need improvement. This data is processed in aggregate without identifying individual users.

You can manage or delete cookies through your browser settings. However, removing essential cookies may affect certain platform functions, such as automatic login sessions.

4. Data Storage, Security & Third-Party Sharing

Data Security & Storage

66000 uses SSL encryption protocols to protect all data transmitted between your device and our servers. Account passwords are stored in encrypted format and cannot be read directly by anyone, including our own staff. User data is stored on servers protected by strict access controls and continuous monitoring.

Data retention periods depend on the type of information and applicable legal requirements. Active account data is retained for as long as your account remains active. Following account closure, certain data may be retained for a period prescribed by compliance or legal obligations.

Third-Party Sharing

66000 does not sell or rent users' personal information to any third party for commercial purposes. However, information may be shared in the following circumstances:

  • With authorised payment processors (such as Boost or DuitNow operators) solely to process your transactions in MYR.
  • With legal authorities or regulatory bodies when required by applicable law.
  • In situations where disclosure is necessary to protect the rights, property, or safety of 66000 or its users from a serious threat.

5. User Rights Over Personal Data

As a user of the 66000 platform, you have the following rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you. Requests can be submitted through 66000 customer support.

Right to Rectification

If your information is inaccurate or out of date, you may request a correction. Some details can be updated directly in your account settings.

Right to Erasure

You may request deletion of your personal data by closing your account. Certain data may be retained to meet legal compliance requirements.

To submit any request relating to your privacy rights, please contact the 66000 support team via Live Chat on the platform or by email at [email protected]. We will process your request within a reasonable timeframe and provide a clear response.

6. Policy Updates & How to Contact Us

Privacy Policy Amendments

66000 reserves the right to amend this Privacy Policy at any time in response to changes in data handling practices, legal requirements, or new platform features. Any significant amendments will be communicated to users via in-platform notifications or email. The "Last Updated" date at the top of this policy will reflect the most current applicable version.

Continued use of the 66000 platform following any policy amendment constitutes your acceptance of the latest version. We encourage users to review this policy from time to time.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by 66000, you may reach us through:

  • Live Chat — available 24 hours a day, seven days a week via the chat icon on the platform after logging in.
  • Email[email protected] (response within 1–3 business days).
  • FAQFAQ section contains answers to common questions about accounts, privacy, and security.

This policy applies to all users of the 66000 platform accessing our services from Malaysia and worldwide. For more information on the platform's terms of use, please refer to Terms & Conditions us.

Your Privacy Is Our Priority

Create your 66000 account with confidence — your information is protected with SSL encryption and we do not share your data with third parties for commercial purposes.

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